Ryanair Customer review

Never again! the moment we arrived at Birmingham airport I thought what have we done!! Every check in desk had a small orderly queue, except The Ryanair desks which were in total chaos. Considering you have to check-in online and print your own boarding cards (£40 fee each if you forget), what is the hold up?? There were hundreds of people queuing for various Ryanair flights and only 2 members of staff on the desks. One then disappeared so it took us one hour just to check in!! we made the flight just in time after queuing at security for ages, no seats are reserved you just have to sit where you can, difficult when you have kids. The plane was filthy and my seat was covered I grease and chocolate. Return flight was a similar story, check-in was even longer, baggage restrictions for hand luggage are pathetic and staff were really rude on the flight. Ryanair just confuse the public with their so called low cost flights, which don't work out any cheaper when charges are added at the end and you get a awful flying experience for the privilege.