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Wednesday, November 23, 2011

Ryanair Customer review

We have just returned from the UK to Corfu. The flight and onboard service was good but the treatment we received whilst at the departure gate was shocking and totally unacceptable. I was travelling with my husband and 3 year old son, boarding at 5.30am. We specifically paid for priority boarding prior to arriving so that we could be sure that we would all sit together during the flight. As we proceeded to board, the air hostess stopped us and asked us to check that one of our cabin bags was the correct size for boarding. She gave no help or assistance, she exhibited no compassion or appreciation that it was a stressful and difficult situation.


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